Privacy Policy

Effective Date: August 2025

VN Galaxy Restaurant Ltd., is the registered business operating in British Columbia, Canada under the locally known trade name of Pho Galaxy Chilliwack (“Pho Galaxy,” “we,” “our,” or “us”). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you interact with us online or through our services, including SMS communications.

1. Information We Collect

Personal Information: Name, email address, and phone number (when voluntarily provided).

SMS/Email Information: Opt-in status, subscription details, message frequency, and engagement history.

Usage Data: IP addresses, browser type, device information, and website usage analytics.

2. How We Use Information

We use the information collected for the following purposes:

To confirm reservations, orders, and respond to inquiries.

To send promotional offers, specials, and updates if you have opted in.

To improve our website, services, and customer experience.

3. SMS Services

By providing your phone number and opting in, you consent to receive recurring SMS messages from Pho Galaxy.

Message Frequency: May vary depending on promotions, specials, or inquiries.

Opt-Out: You may unsubscribe at any time by texting STOP or using the unsubscribe link in emails.

Help: For support, reply HELP or contact us at [email protected].

Message & Data Rates: Standard carrier charges may apply.

In Addition to the general Privacy Policy, the following applies specifically to SMS services:

“All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.”

4. Data Sharing

We do not sell or rent your personal information. Data may only be shared with trusted service providers (e.g., SMS/email platforms, website hosting, analytics tools) strictly for operational purposes.

5. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no method of storage or transmission is 100% secure, and we cannot guarantee absolute protection.

6. Children’s Privacy

Our services are not directed toward children under 13 years old, and we do not knowingly collect personal information from them.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

VN Galaxy Restaurant Ltd. dba Pho Galaxy Chilliwack
📧 [email protected]
🌐 www.phogalaxy.ca